Microsoft Exchange Server 2003 is a scalable solution to a company’s information dissemination and collaboration needs. In an age when messaging has become an integral part of a company’s daily grind, the importance of all members of your team to get connected and stay connected cannot be overemphasized. Microsoft Exchange Server provides you with a comprehensive solution that can also bring down the Total Cost of Ownership, infrastructure, and administration that such needs entail.
So while other vendors claim that their messaging and collaboration services have MS Office and MS Outlook integration, you should start asking: To what extent is the integration?
- Can it support basic e-mail using SMTP, POP, and IMAP?
- How about the MAPI protocol for e-mail and collaboration?
- Or optimized synchronization to reduce bandwidth requirements?
- Or complete support for Outlook contacts, tasks, and notes?
- Built-in folders for discussions and information sharing?
- Offline folder support for e-mail, calendar, contacts, and discussions?
- Or even MS Pocket Outlook for Windows-based mobile devices?
The thing is, the abovementioned are only some of the basic features that an enterprise messaging and collaboration service should provide. If all that a particular solution practically does is deliver an e-mail message into your Outlook Inbox, then maybe you should start looking for a better one. Surely you would want to avail of services that can provide for example:
- The capability of a single application, say Outlook, to allow you to check on an employee’s availability, schedule an appointment, or reserve a conference room for an important meeting, all in the comfort of your terminal.
- Mobile device access to e-mail, calendar and contacts through Microsoft Pocket Outlook. This means employees equipped with mobile devices running Microsoft Pocket PC Phone Edition and Microsoft Windows Mobile can be updated with the either the latest change in a meeting’s schedule or a newly arranged appointment.
- The ability to have offline access to Outlook e-mail, schedules, contacts, tasks, and collaboration folders, which can be synchronized seamlessly the moment you go back online.
So if you think the only important feature in a messaging and collaboration service is e-mail, think again. You probably haven’t heard of Microsoft Exchange Server.